User flow
To figure out where to place the saved items, we wanted to understand the user's flow through the checkout process and identify the points where we could show them their saved items.
The most promising opportunity we found was to display the saved items when users reached their shopping basket.
Designing the layout
Once we determined the placement of the saved items, we had to create a design that would be easily visible to the user without being too distracting on the page. We aimed for a design that would catch the user's attention and encourage them to add their saved items to the shopping basket.
The Solution
Enhancing user flexibility by introducing a carousel for managing saved items
The Carousel option was selected to give users the flexibility of adding a large number of products to their saved items without overwhelming the shopping basket.
If a user didn't have any saved items, the saved items carousel wouldn't be displayed. However, if they decided to move an item from their basket or saved an item from the product page or listing page, the carousel would appear, showing the visible products.
Carousel to store your saved items
Presenting infinite saved items in a carousel so customers could access them before final checkout
A/B Testing
Analysing the impact of the saved items carousel
We decided to perform and A/B test on the website to see if the addition of the carousel would increase conversion. We found that there was a 2% increase in conversion compared to user who did not see the carousel.